Ordering,Shipping and Return Policies
We accept Visa, Mastercard, American Express and Discover Card. Orders can be placed on our website, mailing your order to Paul Oberdorf, 297 Kinderkamack Road, #140, Oradell NJ 07649, or by faxing to 718-851-0208. Paul Oberdorf will use your personal information only to complete your order and to update you about our products in the future. Paul Oberdorf does not share your personal information with any individual or business entity. Any credit card information supplied to Paul Oberdorf is destroyed at the close of the transaction. If you prefer that we not contact you with information about our products and/or specials, please let us know.
We ship via United States Postal Service. Either by First Class mail or Priority Mail. Shipping and handling charges are based on the weight of your order and your zip code, according to the USPS Priority Mail shipping zones. We always take advantage of Priority Mail's Flat Rate service if it will reduce the cost of your shipping. Occasionally, if your order is very small or lightweight, we ship it First Class. We do not ship International.
Our normal turnaround time on orders is 2 to 4 business days from the original order date, although most items ship the next business day. During the busy holiday season it may be longer. Please note that any item out of stock will not be charged to your credit card. We will notify you when the item is expected and you will need to place the order again.
Always inspect your package as soon as possible after it is received. If items are damaged, you must report the problem as soon as possible. Please inform us so that replacement arrangements can be made if necessary.
We will gladly refund the full purchase price of a product if you are dissatisfied for any reason. Only one refund per item will be refunded. Any product unopened, unused and its original packaging, will be refunded. Once we have received your returned item, any credits or replacements will be processed. Please note that shipping costs are non-refundable. In the event that we have made a mistake and sent you an incorrect item, we will gladly cover the cost of shipping the new item.
Conditions of Use
The term Paul Oberdorf or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.